KEMP Technologies

Sales Account Manager (Inside Sales)

US-NY-Melville
ID
2017-1185
Category
Sales
Type
Regular Full-Time

Overview

The Sales Account Manager will be responsible for managing a group of KEMP end-user Customer Accounts and Opportunities within the Americas Region. His/her sole objective will be to maximize sales opportunities and revenues from these accounts as well as maintain optimal sales relationships with key customer decision-makers and influencers. KEMP works through channel partners (Resellers, System Integrators, etc.) and the Sales Account Manager will need to interact with both Channel Partners and the End-users.

Responsibilities

  • Manage inbound sales opportunities from the Lead Development Representatives
  • Working in conjunction with outside channel and enterprise sales teams to maintain an accurate, reliable and predictable opportunity pipeline/forecast
  • Maintain customer data/records including updating all activities, contacts and correspondence within salesforce.com
  • Develop strong professional relationships with clients and reseller partners
  • Perform administrative duties like scheduling sales appointments and organizing sales reports.
  • Perform proactive, outbound sales activities to the assigned Customer Accounts so as to close open Opportunities, discovery calls to unearth new opportunities, post sales activities like software subscription renewals or upgrades, follow-up and promotional campaigns
  • Participate in weekly sales meetings
  • Proactively maintain product knowledge, outside of scheduled training

Qualifications

  • At least 5-7 years Sales Account Management experience in the high-tech industry
  • Account Management experience
  • Computing/network product knowledge is a plus 
  • Proven record of quota attainment
  • Experience working with Channels such as resellers, VARs, integrators, consultants, etc.
  • Excellent customer service, organizational, and negotiating skills
  • Detail oriented with good written and verbal communication skills
  • Excellent computer skills with proficiency in Microsoft Office products and Salesforce.com
  • Ability to work both independently and a team player on complex tasks while meeting deadlines
  • Confident, energetic and organized
  • Less than 5% travel required

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